The Goodyear Tire & Rubber Company Mobile Tire Tech in San Jose, California
Job Req ID: JR-40028771
Goodyear. More Driven.
As a Mobile Tire Tech, you are an essential component of Goodyear's mobile van unit operating one of our tire-installation methods for guests. Not only will you be there to install the tires, but you will also be a contact for the guest to ask questions and engage with. No experience installing tires? No worries! We're happy to train you how to do so. We want to make the tire-buying process as easy as possible, and you are a driving force to do so.
Build relationships with guests, answering their questions and explaining the installation process, while fully understanding their needs.
Ensure guest satisfaction through interactions, including checking in, scheduling appointments and checking out guests.
Understand Goodyear and serve as an advocate for the brand, reminding guests of warranties, promotions and advertisements.
Display a constant desire to learn new technologies within the rapidly-changing tire industry.
Complete basic tire services (e.g. mounting and balancing tires, tire repairs) using the Mobile Van to provide the easiest, most convenient experience possible.
Safely drive the Mobile Van to and from all appointments and conduct proper safety checks when installing guests' tires.
Skills and Qualifications:
You know how to work with guests, and can provide top-of-the-line service in any scenario.
You can work independently, staying on task and following deadlines.
You know how to communicate with others, and can make every interaction with guests simple and helpful.
You are a polished individual who always presents yourself to the best of your ability.
You're excellent at managing your time, but also can be flexible with it, because your schedule won't always be the same.
You have an understanding of mechanics and can perform basic tire services on a vehicle--or not! We're happy to train you to do so.
You will need a valid state-issued driver's license.
You might be working on some holidays.
You must be at least 18 years old.
You must be able to lift at least 25 pounds.
Having a high school diploma/GED preferred.
Goodyear is one of the world's largest tire companies. It employs about 65,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate at https://corporate.goodyear.com/en-US/ .
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Click here at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf for more information about Equal Employment Opportunity laws, and here at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf for additional supplementary information.
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